Employee Assistance Office
Frequently asked questions
- What is the Employee Assistance (EA) Office?
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The UW Colleges and UW-Extension Employee Assistance Office assists employees who are finding it difficult to successfully cope with work-related and/or personal issues and concerns.
Services include:
- Short-term counseling
- Alternative dispute resolution
- Referral to campus and community resources
- Who can use EA?
- UW Colleges and UW-Extension employees (including limited-term and project employees), their immediate families and significant others are eligible for EA services.
- How can EA help?
- EA can help you find options and resources for dealing with issues including:
- stress
- relationships
- drug and alcohol dependencies and abuse
- impact of disability and chronic disease on individuals and families
- financial problems
- separation and divorce
- emotional problems
- family violence
- grief
EA also provides workshops on the following topics:
- anger/conflict management
- change
- respect in the workplace
- stress
- grief
- other topics by request
- How does EA work?
- You can initiate contact with EA directly, or your supervisor, manager, director or department chair may request that you contact EA because of a persistent performance or employment problem. Your participation is voluntary. For your convenience, appointments are available in person and via phone.
- Is EA confidential?
- Contact with the EA staff is confidential within limits governed by federal and state regulations. No record of service provided by EA staff will be entered in your personnel file.
- How much does EA cost?
- EA services are available at no cost. For services that go beyond those offered by EA, referrals are made to a variety of campus and community resources.
- Can EA services be used during work time?
- Work time can be used to contact the EA Office and for appointments with the EA consultant.
- When is help available?
8 a.m. - 5 p.m., Monday - Friday
The University of Wisconsin Colleges and University of Wisconsin-Extension Employee Assistance Office provides employees with free, confidential assistance in dealing with work-related and/or personal issues.
To schedule a confidential appointment, please contact us at:
Employee Assistance Office
526 Lowell Hall
610 Langdon St.
Madison, WI 53703-1195Telephone:
(8 a.m. - 5 p.m., Monday - Friday)
(800) 385-8511
(608) 265-5127
TDD: (608) 265-8460
Fax: (608) 265-3398E-mail: mike.hallenbeck@uwex.uwc.edu