From a First Impressions Study to learning how Civility Speaks and asking challenging questions; UW-Extension staff is invaluable to our community. UW-Extension consultant Ellen Geisler has offered broader viewpoints and access to resources that are useful and meaningful to our community. The objective feedback obtained through the First Impressions study continues to guide my attention to how I can help with to improve our community image. I am learning how civil discussion can turn public disagreement into shared understanding. The support from UW-Extension leads to discovering what I can do personally to help build a brighter future for our community.